The customer

Bespoke Garden Decor designs and builds custom wooden garden furniture and outdoor installations. Their work involves heavy inbound timber and large, finished pieces that need moving between outdoor delivery bays, the workshop, and the yard—often in the same day.

The challenge: one truck for indoor + outdoor work

Bespoke needed a forklift that could:

• Unload heavy weekly deliveries quickly and reliably

• Work outdoors in the yard (including wet/uneven conditions)

• Operate indoors without fumes or disruption

• Handle delicate, handcrafted items without scuffs and knocks
  Reduce downtime caused by charging/refuelling and maintenance

Their existing truck struggled with the mix of tasks, causing delays and occasional damage to finished products.

The iLift solution: EP Equipment EFL252X2 (2.5T lithium-ion)

After assessing the site and workload, iLift supplied the EP Equipment EFL252X2—a 2.5-ton electric counterbalance forklift powered by lithium-ion.

Why this model matched the job

1) Lithium power with “plug in anywhere” charging

• The EFL252X2 comes with an onboard charger, so the team can top up during breaks using a standard power supply.
  

• That means less waiting, fewer interruptions, and the truck is ready when a delivery arrives.

2) Indoor/outdoor versatility

• Built for mixed environments, the EFL252X2 is well suited to moving from yard to workshop without missing a beat.

• Bespoke can keep one truck on rotation for the full workflow—no swapping machines depending on the task.

3) Smooth handling for delicate loads

• Control and predictability matter when moving finished wooden pieces.

• The EFL252X2 offers a stable drive and responsive lifting so operators can position bulky items carefully and reduce knocks and scrapes.

4) Built-in safety support

• Features like automatic parking brake, overload protection, and clear lighting/alerts help reduce risk in a busy yard—especially when handling oversized loads.
  

Results: faster unloading, less downtime, cleaner operation

Since delivery, Bespoke has seen immediate operational improvements:

• Quicker turnaround on deliveries (less time waiting on the truck)
  

• More consistent workflow between outdoor bays and indoor workshop areas
  

• Reduced downtime thanks to easy opportunity charging
  

• Cleaner working environment (no diesel fumes inside the workshop)
  

• Greater confidence moving finished pieces with fewer handling issues
  

Customer feedback:
“We can charge it whenever we have a break and it’s always ready. It’s made deliveries and moving finished pieces far smoother.”

Conclusion

For Bespoke Garden Decor, the EP Equipment EFL252X2 delivered exactly what they needed: one reliable forklift that can handle heavy deliveries, operate across indoor and outdoor areas, and stay available throughout the day with simple lithium charging. The result is a smoother workflow, fewer delays, and more confidence when moving high-value custom products.

Let’s Find the Best Truck for Your Workflow

If you need a lithium forklift for yard work, workshop use, deliveries, or mixed environments, iLift can recommend the right truck for your site and workload.

Call: 01600 800 800
Email: enquiry@ilift.co.uk